TourOpp GO! Help Desk

Your Account FAQs 13

• How to send a PDF to my customers?
• How to change the time schedule to send your messages
• Can I send Pictures to my customers?
• How can you deactivate a user and stop sending messages?
• Which message will get sent if I have personalized SMS?

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Settings Account 3

• How can I change the account details?
• How to Edit Your Account Email
• How to Change Your Password

Automated Messages 7

• How To Create an Automated Message
• How to promote your social media networks in your account?
• How to Rename an Automated Message?
• How To Customize A Recommendation Depending on the Origin (OTA)
• How to recommend other of my tours to my guests?

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Chatbot Messages 3

• How to Create a Chatbot Response
• How to Customize Chatbot Responses for a Product
• How can I ask for a review in several plataforms?

Plan FAQs 2

• Can I change my plan or upgrade my subscription?
• How do I refer your service to a friend/client

Your Plan 3

• What happens if I exceed the amount of messages of my plan?
• How many messages can I send?
• What is the pricing of the plans?

Your Billing 2

• How To Change Your Billing Information
• How to see or download your invoices and payments

Automated & Chatbot Messages 8

• How to shorten an URL and customize your links
• How to Delete an Automated Message or a Chatbot Response
• Why I need to use a Short.io link?
• How to Edit Your Template Chatbot Responses
• In What Language Should I Create My Messages?

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Bookings 3

• How to see the ID Booking in the conversations with the customers
• How to See the Bookings That Have Received Messages?
• How to see the Number of Bookings in the Last 30 Days

Conversations 5

• How can I see the conversations with the guests?
• How to check how many customers agreed to use the service
• How Can I send Messages to my Clients through the New Chat?
• How to Send Text Messages from Your Own Phone?
• How to Call your Customers from Your Own Phone

Ratings 1

• How to check internal ratings of my customers

Message Usage 1

• How to Check Hoy Many Message Used in a Specific Period of Time