Your Account FAQs

Your account articles

How to send a PDF to my customers?
You can make use of the following guideline to send a PDF to your customers. Create a PDF 1. You can create a link with a PDF file on some free p...
Fri, 15 Mar, 2024 at 11:53 AM
How to change the time schedule to send your messages
You can make use of the following formatting guidelines to change the time schedule in your messages. TABLE OF CONTENTS Changing the time scheduled R...
Fri, 15 Mar, 2024 at 12:02 PM
Can I send Pictures to my customers?
This Knowledge Base article explains how to send a link with an image. Solution 1. To send a photo or image we must create a link on imgbb.com ...
Fri, 15 Mar, 2024 at 12:20 PM
How can you deactivate a user and stop sending messages?
The current Knowledge Base article details the process to deactivate a user and their phone number so that they do not receive any messages. Solution...
Thu, 16 Mar, 2023 at 3:05 PM
Which message will get sent if I have personalized SMS?
Personalized messages are created when there is specific information for a specific tour that your clients need to receive. They are found in the Chatbot s...
Tue, 30 Aug, 2022 at 6:23 PM
How can you send a specific message to one or more customers
The current Knowledge Base article details the process of sending a specific message to one or more customers. You can send a message in special cases s...
Thu, 16 Mar, 2023 at 3:11 PM
How to Apply Format to the Text of Messages
You can make use of the following formatting guidelines to customize the automated SMS messages. When you create or edit a message you will find the fo...
Tue, 30 Aug, 2022 at 6:54 PM
How can I correct formatting errors?
The current Knowledge Base article details the process to correct formatting mistakes in messages Solution It is possible that sometimes you will see f...
Tue, 30 Aug, 2022 at 7:00 PM
How to Avoid to Translation in Your Messages
You can make use of the non-translation tags to avoid translating the text to your customers' phone area code language. TABLE OF CONTENTS Non-tran...
Tue, 30 Aug, 2022 at 7:06 PM
The system will not allow you to create the same message twice
The current Knowledge Base article warns you that you will not be able to create two messages with the same rules. Solution Don't try to create ...
Tue, 30 Aug, 2022 at 7:13 PM