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Knowledge base
Managing Your Account
Your Account FAQs
13
How to send a PDF to my customers?
How to change the time schedule to send your messages
Can I send Pictures to my customers?
How can you deactivate a user and stop sending messages?
Which message will get sent if I have personalized SMS?
View all 13
Settings Account
3
How can I change the account details?
How to Edit Your Account Email
How to Change Your Password
Automated Messages
7
How To Create an Automated Message
How to promote your social media networks in your account?
How to Rename an Automated Message?
How To Customize A Recommendation Depending on the Origin (OTA)
How to recommend other of my tours to my guests?
View all 7
Chatbot Messages
3
How to Create a Chatbot Response
How to Customize Chatbot Responses for a Product
How can I ask for a review in several plataforms?
Subscriptions
Plan FAQs
2
Can I change my plan or upgrade my subscription?
How do I refer your service to a friend/client
Your Plan
3
What happens if I exceed the amount of messages of my plan?
How many messages can I send?
What is the pricing of the plans?
Your Billing
2
How To Change Your Billing Information
How to see or download your invoices and payments
FAQs
Automated & Chatbot Messages
8
How to shorten an URL and customize your links
How to Delete an Automated Message or a Chatbot Response
Why I need to use a Short.io link?
How to Edit Your Template Chatbot Responses
In What Language Should I Create My Messages?
View all 8
Statistics
Bookings
3
How to see the ID Booking in the conversations with the customers
How to See the Bookings That Have Received Messages?
How to see the Number of Bookings in the Last 30 Days
Conversations
5
How can I see the conversations with the guests?
How to check how many customers agreed to use the service
How Can I send Messages to my Clients through the New Chat?
How to Send Text Messages from Your Own Phone?
How to Call your Customers from Your Own Phone
Ratings
1
How to check internal ratings of my customers
Message Usage
1
How to Check Hoy Many Message Used in a Specific Period of Time
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