Your Account FAQs

Your account articles

My Customers Do Not Receive the Messages in Their Mother Language
This Knowledge Base article explains how the TourOpp GO multi-language feature works translating the messages. Solution TourOpp GO! multi-language feat...
Wed, 31 Aug, 2022 at 4:20 PM
How to Activate or Deactivate a Specific Product
This article covers the process to activate or deactivate a product in your TourOpp GO! account. By following this procedure you can prevent messages being ...
Wed, 31 Aug, 2022 at 1:53 PM
What is the SMS Character Limit?
The purpose of this article is to cover how many characters an SMS can have. The character limit for a single SMS message is 166 characters. Consider that i...
Wed, 31 Aug, 2022 at 1:54 PM
I received an email notification from the chatbot:
The purpose of this article is in regards to when you receive an email notification from the chatbot. This happens when your client communicates with the c...
Tue, 30 Aug, 2022 at 7:36 PM
How to send a Test Message to my Number Phone
You can make use of the following guideline to send a test message to your phone. 1. Click on the "Automated Message" or "Chatbot" b...
Thu, 16 Mar, 2023 at 3:45 PM