You can make use of the following formatting guidelines to customize the automated SMS messages.


When you create or edit a message you will find the following tool bar:

Bold, italic, and underline text

  • To bold the text of your message, select the text and click on the Bold button on the tool bar.
  • To italicize the text of your message, select the text and click on the Italic button on the tool bar.
  • To underline the text of your message, select the text and click on the Underline button on the tool bar.

To apply more than one format, select the text and click on all the format buttons you want to apply.


Additional information

For details on how to avoid portions of your messages to be translated follow the article: How to Avoid the Text From Your Messages to Be Translated 


How to edit a message

How to customize my tour messages

How to edit your Chatbot messages

How to customize my Chatbot messages